Policy and Procedure


Here you will find detailed policies about your session and more

General


  • Once a portrait session has been preformed, your session fee is non- refundable. It covers the time and skills invested by SMS Photography up to and throughout that point.
  • Galleries will be completed up to 2 weeks after your session has been completed.
  • All wedding galleries will be completed up to 2 months after the event.
  • Items ordered via online will be shipped directly from our lab. please report any damages due to shipping within 24 hours of receiving your item.
  • Mini Sessions are offered at a discounted rate because I photograph all sessions on a very strict time schedule. If you are late for your time slot I will do my best to use our remaining time efficiently- however if you are late that you miss your session time, your payment is forfeited and you can not reschedule.
  • SMS photography in not responsible for any injures that occur



Rescheduling & Cancelations


  • SMS Photography reserves the right to reschedule any session or meeting due to photographer illness, personal emergency, or weather conditions. If the session cannot be rescheduled due to photographer cancelation, we will refund your retainer fee.
  • Clients reserve the right to reschedule any session within ONE WEEK PRIOR to scheduled session.
  • If you prefer to cancel your session, instead of rescheduling at least one week prior, you will forfeit your retainer fee of $50
  • Weddings require a 25% retainer to book a wedding package. 25% retainer is non refundable. All payments must be made in full a week before the wedding. Payment arrangements can be made prior to the wedding date.


Digitals


  • SMS Photography cannot garuntee the results or quality of prints made by clients or by clients chosen lab.
  • Digital files provided are for personal archival purposes. A print release is included in every gallery.

Payment and Scheduling


  • A retainer fee of $50 is due upon scheduling your session. This is non refundable.
  • Payments must be made via cash, cash app, Facebook pay, or PayPal.
  • The remainder of your balance is then due at the end of your session. No images will be edited nor delivered until payment is made in full.
  • Gift cards can not be applied towards prints.